TERMS AND CONDITINONS
Welcome to appaterra.shop. Please read the following terms and policies carefully before using this website or purchasing any products.
- Purchases and Billing
All footwear sold on this website is offered as a one-time purchase and does not constitute a subscription service.
Users are required to provide valid payment information when placing an order; billing occurs immediately upon the completion of the order.
We accept various payment methods, including credit cards, debit cards, and other online payment services.
Once an order has been successfully paid for, the charges are non-refundable, except in cases that meet the criteria outlined in our Return and Exchange Policy.
- Order Confirmation and Shipping
Upon successfully placing an order, users will receive an order confirmation email containing the order details and an estimated shipping timeframe.
We will make every effort to ship orders on time; however, delays may occur due to logistical issues, inventory constraints, or other unforeseen circumstances.
- Return and Exchange Policy
If a product is found to have quality defects or has been damaged during transit, users may submit a request for a return or exchange within 7 days of receiving the item.
Users must provide proof of purchase and ensure that the item remains in its original, complete condition; return and exchange fees will be handled on a case-by-case basis.
- User Responsibilities
Users agree to provide truthful and accurate personal information as well as payment details.
Any fraudulent activity—such as credit card theft or the placement of fraudulent orders—is strictly prohibited; violations will result in legal action and liability.
- Privacy and Data Protection
We are committed to strictly protecting user privacy and personal information, utilizing such data solely for the purposes of order processing and customer service.
User payment information is processed using encryption technology to ensure its security.
- Modification of Terms
This website reserves the right to modify these terms and policies at any time. Such modifications shall take effect immediately upon being updated and announced on the website.
